At Her Wellness Pause, I believe in providing clear, transparent information about coaching services, payments, and subscription management. Please review this policy before purchasing an online coaching program.
1. Monthly Coaching Subscriptions
Her Wellness Pause offers the following online coaching subscriptions:
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Health & Wellness Coaching: $149 per month
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Weight Management & Fitness Coaching: $179 per month
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Endurance & Outdoor Adventure Coaching: $179 per month
All coaching services are delivered online through virtual consultations, personalized guidance, and a dedicated coaching platform.
Each program includes the services described on its individual product page.
2. Billing & Automatic Renewal
Monthly coaching subscriptions are billed in advance through Shopify's secure checkout system.
Your first payment is collected when you purchase your coaching package. Subsequent payments are automatically charged every month on your scheduled renewal date.
By subscribing, you authorize recurring charges to your selected payment method at the price displayed during checkout, plus any applicable taxes.
Subscriptions continue until canceled. There is no required minimum commitment.
3. Canceling Your Subscription
You may cancel your subscription at any time.
To cancel, sign in to your Shopify customer account and access your subscription management options, or contact Her Wellness Pause directly for assistance.
Cancellation requests should be completed before your next scheduled billing date to avoid another recurring charge.
Once cancellation is processed, no additional subscription renewals will be charged unless you choose to enroll again.
Cancellation does not automatically entitle you to a refund for a payment already processed. Please refer to our separate Refund Policy for further information.
If you have remaining appointments or coaching services from an already-paid period, please contact me to confirm their availability following cancellation.
4. Coaching Sessions
Each monthly subscription includes scheduled virtual coaching sessions.
Health & Wellness Coaching
An initial 45-minute consultation when you begin, followed by two 20-minute private coaching sessions each month.
Weight Management & Fitness Coaching
An initial 45-minute consultation when you begin, plus one 20-minute private coaching call every month.
Endurance & Outdoor Adventure Coaching
An initial 45-minute consultation when you begin, plus one 20-minute private coaching call every month.
The initial consultation is a one-time session included during your first month of coaching.
Coaching appointments should be scheduled during the applicable paid subscription period.
5. Appointment Cancellations & Rescheduling
Please provide at least 24 hours' notice when requesting to cancel or reschedule a coaching appointment.
Appointments missed without notice or canceled with less than 24 hours' notice may be counted as completed sessions, except where otherwise required by law.
Unused monthly coaching sessions do not automatically roll over into subsequent billing periods.
If I need to reschedule a session, an alternative appointment will be arranged at no additional cost.
6. Coaching Platform Access
Active subscribers receive access to the online coaching platform and the services included in their selected program.
Depending on your package, these services may include nutrition tracking, habit monitoring, personalized workouts, training schedules, weekly progress reviews, and messaging support.
Access to coaching services and the platform is provided during your active subscription, subject to the terms of your paid service period and the platform's technical availability.
7. Changes to Coaching Packages or Pricing
Her Wellness Pause may update its coaching services or prices.
Any changes affecting an existing subscription will be communicated in advance where required by applicable law. Changes to recurring charges will not be implemented without any notice or consent legally required.
8. Questions & Support
If you have questions about your subscription, recurring payments, cancellations, or coaching services, please contact:
Her Wellness Pause
Website: https://herwellnesspause.com
Email: support@herwellnesspause.com
9. Agreement
By purchasing a monthly coaching subscription, you acknowledge that you have reviewed the subscription terms presented during checkout, including the recurring payment amount, billing frequency, and cancellation instructions.
Nothing in this policy limits consumer rights available under applicable law.